The Importance of Knowing Your Client

Spirit of Grace Church, Coon Rapids, MN

So you’re ready to get started on the project you’ve been dreaming about for years? That’s great! We can’t wait to work with you! But before we get started, we want to know about you so that we can make the process of creating your building go as smoothly as possible. 

Why is getting to know you so important to us? Just like any other company who works to serve a variety of clients, we want to bring our very best to the table when it comes to helping you create the space you’ve been dreaming about. While there are a few obvious reasons we want to get to know you (such as the fact that we’ll be working right alongside you!), there are a few other reasons why we believe it’s important to get to know our clients above and beyond their basic needs.

Your space needs to be truly yours. Whether you’re looking to renovate a church or a credit union, you know that you aren’t the only church or credit union out there. While you may not refer to others as “competitors,” you know that you need to stand apart to make yourself known so that you won’t be confused with anyone else. This is one reason why it’s important that we get to know you. Apart from providing you with the necessities, we want to learn your brand and your story so that we can reflect that in your space through its details and design.

It’s also important that we know our clients because we want to understand how you work and communicate. While we strive to be efficient with our timelines, we also realize that every project is unique, and sometimes, unexpected issues arise. By getting to know you, we can get a feel for your work and communication style which can help prevent any misunderstandings and miscommunication. 

At Vanman Architects and Builders, we actively participate in getting to know our clients through listening and collaborating. We ask our clients questions such as “what is on your wishlist?” to get them dreaming about what they truly want incorporated into their space. From defining current and future goals to establishing a budget that we stick to, we are your partner and advocate from start to finish. We put time and effort into getting to know both you and your project. Are you ready to see your dream space become a reality? Contact us today to learn about how we can come alongside you and work with you to see your building come to life!